Tes online is not working. The Elder Scrolls Online (TESO) not starting? Game slows down? Flies out? Glitchy? Solving the most common problems
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This method helped me (I contacted technical support, they sent several ways to solve this problem)
Click on the Start button
Type cmd in the Start Menu
Right-click on Command Prompt and select Run as Administrator
Type "ipconfig /flushdns" and hit enter
If it was successful, you will see the message "Windows IP configuration successfully flushed the DNS Resolver Cache."
Power cycle the router to clear the cache so that it doesn't store the bad route
Click on the start button
Type cmd in the start menu
Click right click click on command prompt and select run as administrator
Type "ipconfig /flushdns" and press Enter
If it was successful, you will see the message "Windows IP configuration successfully flushed the DNS Resolver Cache".
Turn your router off and on to clear the cache so it doesn't store a bad route
Read everything first before you start doing anything!Explain with the first option: what ports are needed and where to enter them?Option 1
First, restart the router (turn it on completely and let it stand for 5 minutes, and then restart the computer and turn on the router) and check if the problem persists.
If it doesn’t help, then try creating ports for the game (I don’t remember which ones you can see on the Internet)
This is done at: Start - Control Panel - System and Security - Winows Firewall - Advanced Options (tab on the right side).In the window that opens, there will be tabs - Rules for Incoming Connections and Outgoing Connections --> in turn for each, go in and there on the left side there will be a line to create a rule later - for the port - then read everything is simple there, there are also examples of how to enter ports (look for the ports themselves I don't remember them online).
You will need to create 2 rules with the same ports in each tab (incoming and outgoing rules), current one rule for TCP ports (you can specify which ports be more careful there) and the other for UDP.
(port types - All, (all local) wherever you can choose and allow everyone to connect (normal, not secure)After creating the rules, find them in the list and do the following for each rule in turn: Right-click - Properties - Advanced tab - at the bottom there will be Bypass nodes (it may not be, it's not scary, but if you do the main thing, check for all created ones) - set the permission - Allow Bypass Nodes
(this will open NAT access)
After that, everything should work in princes (for insurance, you can restart the computer)I also advise you to do the procedure described above which is done with the command line and do this before starting all other shenanigans:
Click on the start button
- Type cmd in the start menu
- Right click on command prompt and select run as administrator
- Type "ipconfig /flushdns" and press Enter
- If it was successful, you will see the message "Windows IP Configuration successfully flushed the DNS Resolver Cache".
- Turn off and turn on the router (router)And finally, check if you have Licensed Kaspersky (or any other licensed antivirus program) so that it does not add the game to the category of restricted programs, for insurance, make the game and all its files trusted for the antivirus (there will be no trouble from this since you play on a license not a pirate)
(Well, or what the hell, demolish your antivirus (if it's pirated, demolish it twice and install a license, if it's NOD32 - demolish it tizhdy after burning your board and install a new one without traces of this infection =)))))
Option - 3
Another option is the iPv4 and 6 protocols.Start - Control Panel - Sit down and the Internet - Network Connections - (Your connection) Right-click - Property - protocols will be in the list - iPv4 and iPv6 in turn, uncheck each one and save it, then check the box again (the current will have to restart the computer every time you change something) it will be almost like a reset.
You can also click properties on these protocols and manually configure the DNS server addresses (only if you understand, if not, I won’t go into the Internet because this is a very large amount of information)
Option - 2
The last thing is to do the operation of opening ports in the router itself.
To do this, you will need to go into the settings of your router via the Internet (directly to the router itself) I won’t tell you how to do this, because everyone has different ways and you can get too smart there, it’s better to call a computer specialist or call the company and ask your grief provider to do you open ports(just say I just want open ports or name the UDP and TCP ports you need (you should know them by this point) Also ask that your NAT access be made open to you too (just in case)
Well, or do it yourself (yourself) if you understand how it's doneThat's all if nothing helped - Support service and resolve issues with them.
If you are faced with the Elder Scrolls Online slows down, crashes, The Elder Scrolls Online won't start, The Elder Scrolls Online not installing, there are no controls in The Elder Scrolls Online, no sound in game, errors happen in The Elder Scrolls Online – we offer you the most common ways to solve these problems.
First, check if your PC meets the minimum system requirements:
- OS: Windows 7 (64-bit)
- Processor: Intel Core i3 540/AMD A6-3620
- Memory: 3 GB
- Video: DX 11, 1 GB ( NVIDIA GeForce 460/AMD Radeon 6850)
- HDD: 85 GB
- DirectX: 11
Be sure to update your video card drivers and other software
Before you remember the worst words and express them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, specially optimized drivers are prepared for the release of games. You can also try installing a later version of the drivers if the problem is not solved by installing the current version.
It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may have a large number of bugs not found and not fixed.
Do not forget that games often require installation for stable operation. latest version DirectX, which can always be downloaded from the official Microsoft website.
The Elder Scrolls Online won't launch
Many problems with launching games happen due to incorrect installation. Check if there were any errors during the installation, try to uninstall the game and run the installer again, after disabling the antivirus - often the files necessary for the game to work are deleted by mistake. It is also important to remember that the path to the folder with the installed game should not contain Cyrillic characters - use only Latin letters and numbers for directory names.
It still does not hurt to check if there is enough space on the HDD for installation. You can try to run the game as administrator in compatibility mode for different versions Windows.
The Elder Scrolls Online is slow. Low FPS. Logs. Friezes. hangs up
First - install the latest drivers for the video card, from this FPS in the game can rise significantly. Also check the computer's load in the task manager (opened by pressing CTRL + SHIFT + ESCAPE). If, before starting the game, you see that some process is consuming too many resources, turn off its program or simply end this process from the task manager.
Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the settings responsible for post-processing. Many of them consume a lot of resources and disabling them will significantly increase performance without greatly affecting the quality of the picture.
The Elder Scrolls Online crashes to desktop
If The Elder Scrolls Online often crashes to your desktop, try lowering the graphics quality to start solving the problem. It is possible that your computer simply does not have enough performance and the game cannot work correctly. It is also worth checking for updates - most modern games have a system automatic installation new patches. Check if this option is disabled in the settings.
Black screen in The Elder Scrolls Online
More often than not, the problem with the black screen is an issue with the GPU. Check if your video card satisfies minimum requirements and install the latest drivers. Sometimes a black screen is the result of insufficient CPU performance.
If everything is fine with the hardware, and it meets the minimum requirements, try switching to another window (ALT + TAB), and then return to the game window.
The Elder Scrolls Online is not installed. Installation stuck
First of all, check if you have enough HDD space for installation. Remember that the setup program requires the advertised amount of space plus 1-2 gigabytes of free space on the system drive to run correctly. In general, remember the rule - the system drive should always have at least 2 gigabytes of free space for temporary files. Otherwise, both games and programs may not work correctly or refuse to start at all.
Installation problems can also occur due to lack of Internet connection or its unstable operation. Also, do not forget to suspend the antivirus while installing the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering them viruses.
Saves not working in The Elder Scrolls Online
By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system drive. Often save files are stored in a folder of documents, which is located separately from the game itself.
Controls not working in The Elder Scrolls Online
Sometimes the controls in the game do not work due to the simultaneous connection of several input devices. Try disabling the gamepad, or if for some reason you have two keyboards or mice connected, leave only one pair of devices. If the gamepad does not work for you, then remember that only controllers that are defined as Xbox joysticks officially support games. If your controller is defined differently, try using programs that emulate Xbox joysticks (for example, x360ce).
Sound not working in The Elder Scrolls Online
Check if the sound works in other programs. After that, check if the sound is turned off in the settings of the game itself and if the sound playback device is selected there, to which your speakers or headset are connected. Next, while the game is running, open the mixer and check if the sound is muted there.
If you are using an external sound card- check for new drivers on the manufacturer's website.
Fans of The Elder Scrolls Online are faced with an unpleasant situation when, after installation, the game does not start. Or errors appear during the installation process. Let's figure out what the reason is and fix the problem. The methods outlined in the article are not only suitable for The Elder Scrolls Online. If not enough, the problem remains unresolved, read other materials on the site.
The Elder Scrolls Online won't install
If The Elder Scrolls Online does not install, check to see if there is enough free space on your hard drive. The distribution requires free space, so a few gigabytes of extra space won't hurt. Many modern games require a significant amount.
Installing The Elder Scrolls Online is blocked by antivirus
Often, antivirus programs, in the fight against viruses, protecting our computer from external threats, for security purposes, block numerous processes performed by the operating system. Sometimes such security is so strong that the antivirus blocks access not only to viruses, but also suspends some normal processes, perhaps by mistake, considering them potentially vulnerable. Disable your antivirus during installation.
Cleaning the computer and restarting
Sometimes, a simple reboot of the system can immediately solve many problems that arise both during the installation of games and their subsequent work. The same applies to programs and applications. There are many reasons: the computer is clogged with garbage, the system cache is full, the maximum allowable number of simultaneously running processes, some may be frozen and not running, but they put a load on the system. Cleaning the computer and restarting will fix the situation.
No Internet access
Some game clients during the installation process require an Internet connection, providing access to the installation server or update server. Make sure the connection is good, and if there is no Internet, be prepared for problems when installing The Elder Scrolls Online. Well, if the system gives an error message. And if there is none, you can think for a long time and wonder why the toy is not installed.
The Elder Scrolls Online won't launch
Before looking for reasons why The Elder Scrolls Online does not start, make sure that the installation itself was successful. Otherwise, if there were failures during the installation process, but at the same time the game was installed, it is impossible to guarantee the subsequent launch and performance. If it starts - lucky. What will happen next is unknown. Remember the installation process.
Reinstalling the game
Many gamers have repeatedly encountered a situation where they had to reinstall games. Apparently this is the case where reinstalling The Elder Scrolls Online will fix the issue. It is not known what this is connected with, maybe the antivirus or firewall "ate" some files or something else at the time of installation, but after installing the game again, it starts up and works. Uninstall The Elder Scrolls Online and reinstall, paying attention to every detail during this process. Perhaps at some point the program will ask for additional files, etc.
There are times when installation on top is already installed game solves the situation. The installer may offer to update the files. Thus, there is no need for removal. Well, something like this.
Finding information by error text
Another option. Problems when starting The Elder Scrolls Online are usually accompanied by a corresponding system message. Specify the text of the error in the search, as a result of which you will receive the most detailed answer, and, moreover, regarding this particular problem. Actually, the decision will not keep you waiting. This way you can pinpoint the cause and fix the problem.
By the way, for some reason I always forget about it. Until I turn over the whole computer. But this the method works for all 92%. It is enough just to score the text in the search and find a useful article. So you will definitely solve the problem, you do not need to send the PC to the workshop ahead of time and incur additional costs. There is a lot of useful material on the Internet - study it.
Running The Elder Scrolls Online as an administrator
Run the game as an administrator. In our case, to run The Elder Scrolls Online as an administrator, you need to right-click on the game's shortcut and select Run as administrator. Subsequently, if this method solves the problem, make it the default. Open the Shortcut Properties, in the Compatibility tab, and check the box Run this program as an administrator.
The Elder Scrolls Online is not compatible with the system
Another obstacle to running The Elder Scrolls Online may be incompatibility with your operating system. In this case, all in the same place, in the Properties of the shortcut, add the checkbox Run the program in compatibility mode, select the desired OS from the drop-down list.
.NET Framework not installed
A very serious problem with running The Elder Scrolls Online is the lack of an installed library on the computer. NET Framework, which provides the launch and maintains the performance of programs and applications, including games. This is a prerequisite and Microsoft .NET Framework must be installed on your PC.
There are different versions of the .NET Framework. The presence of any one of them on the computer cannot sufficiently guarantee the correct operation of the program. If, for example, the library is already installed on the computer, but the game requires it, download and install it. Restart your PC. The previous version will not be deleted or overwritten. They will just work together.
Use programs that will prepare your computer for the correct operation of the game, help to avoid many problems and errors.
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Availability of DirectX
Perhaps the most important condition, a requirement that must be met for games, including The Elder Scrolls Online, is the presence of an installed . No toy will work without it. Almost all distributions that require DirectX installed already have this set in their composition.
As a rule, DirectX is installed automatically during installation. If it is not in the distribution, download and install. It is not necessary to do this before installation, it is possible after, but the presence on the computer is simply necessary. Download links are located above.
What to do if The Elder Scrolls Online is not working?
Do not despair if you have already gone through all the ways and nothing helps, the game does not work. Perhaps these tips will seem too vague, incomprehensible, errors are still present. Check again, did you do everything right? If necessary, download another distribution of The Elder Scrolls Online, if purchased in a store, contact the seller (manufacturer) for help. Maybe the disk is corrupted, something is missing. It's normal, quite natural, it happens. Use a different distribution and install the game again.
In extreme cases, there are situations when operating system is still incompatible with The Elder Scrolls Online. Update the system using Windows tools (via Update Center). The game will work. If the manufacturer indicated compatibility, then he is responsible for this. Update your operating system.
Reinstalling the OS is a last resort. Not sure about statements like "the operating system is pirated... assembly... won't work..." or "a hacked, pirated toy - throw it away ...". The moment that is worth your attention is to remember if there were similar problems with other games, in particular similar to The Elder Scrolls Online. And if problems were observed, this suggests that it may be time to update something in the system or reinstall. Thank you for attention!
Other materials
Minimum system requirements
To run this wonderful game, we need about 80 free gigabytes on the hard drive and a bank card with at least 500 rubles in the account.
I also recommend stocking up on time and patience. The game is downloading updates from the ESO server and it does not always have a good speed.
Addition regarding different versions of the game from SanSanich:
1. you bought the game from off site. You can only play under the account under which you are on the TESO website, and they also bought the game.
2. You bought the Steam edition. You can only play with a steam account. The account that you have on the off site will not be able to log in.
That is, Steam and Off accounts cannot be linked.
Having bought a game on the site, you can only link it to Steam as an independent one, you will not have access to the Steam community and all its features.
Also, if you buy keys from retail, it always says where this key will fit, Steam or Off site.
Installation
If you bought the game on Steam, you'll need to install the game first. The game takes up more than 60 GB of hard drive space and will be updated further. I think everyone knows how to install the game through Steam :)
In general, now it is worth downloading the game client directly from the official website, directly from your profile. Either because of patches, or because of something else, Steam downloads the same files twice. As a result, the Steam version currently takes me 80 GB of disk space, and the client itself without Steam - 42.
Then, when the game is installed, we launch it, and then we are required to select game server on which we will play in the future. There are only two of them: European (EU) and American (US). It is important! If you first chose one server, installed the version of the game for it, then if you subsequently change the game server, the game will download the client for it again (about 30 GB), and the files for the old one will not be deleted. For residents of the European part, I recommend choosing the European server for the simple reason that if you play on the American one, then when you enter the game in the afternoon, everyone is already sleeping and Tamriel is empty.
OK, we have chosen a server, the game has started downloading updates, there are a lot of them
Previously, Steam gave the keys to the game, now not, the game must be launched directly from Steam.
In this case, either a new TESO account is created, or an existing one is used.
At this time, you can create an account on the site.
We fill in all the fields, pay special attention to the field UserID. Then you can't change it! Moreover, players communicate with each other precisely by UserID. Therefore, if
you have chosen some Yolyshshchuk007 as your login, do not be offended if friends and associates call you Yolyshshchuk007 :).
In the spoiler, information that is of purely archaeological value
After clicking on REDEEM CODE, they make us an offer that cannot be refused :) - they offer to issue a further subscription. Here you can enter either the time card code (if any, of course), or enter the details of a working bank card. Those. we already have 30 days included in the purchased version of the game, and we are subscribing for 30 more, for a total of 60. bank card must be at least 510 rubles, otherwise they will not be accepted, but only 1 ruble is written off immediately.
When the subscription is issued, our account is active, you can play. And now you can cancel the subscription for the second month.
Click MANAGE SUBSCRIPTION(second line from the bottom in the left column) - CANCEL SUBSCRIPTION. Excellent! We only have 30 days left, and the ruble debited from the card must be returned within two weeks.
update
Due to the transition of the game from March 17 to the buy-to-play distribution model, and the cancellation of the mandatory subscription, the above paragraph is no longer relevant. But the game introduces a subscription to ESO Plus. If you have an active subscription as of March 17th, you will receive ESO Plus automatically. Information taken from
Post-Skiptum
At the beginning of the game, when we finally find ourselves in Tamriel, the first thing to do is to get certified for the profession. You can become a certified specialist in all areas at once. after which the character will be able to access daily craftsmanship, giving decent experience and income.
If you're a Covenant, I recommend heading to Stros M'Kai, where there are a lot of adventures, resources, and level 4 mobs. :)
Game won't start, run as administrator.
Or - not through eso64.exe, but through eso.exe.
If your game crashes when entering a character or location, add the game to the antivirus and firewall exclusion list.
Lags and fps drops on good hardware can be due to lack of memory. 4GB for TESO is not enough.
Have you read the manual? Do you have any questions? Read the comments!
